Step 1 of BDA Mammoth Expansion Fails with "ERROR: <FQDN ASR Server> has 162 : CLOSED"
(Doc ID 2476494.1)
Last updated on JANUARY 29, 2020
Applies to:Big Data Appliance Integrated Software - Version 4.5.0 and later
Step 1 of BDA Mammoth expansion fails with an error like:
ERROR: Error code 1 when executing checkSW.sh on host bdanode0x #Step 1#
ERROR: Error is : Software checks failed #Step 1#
ERROR: Errors executing checkSW.sh. Continuing anyway. #Step 1#
ERROR: Some server software failed
INFO: Successfully pinged ASR: <FQDN ASR Server>
ERROR: <FQDN ASR Server> has 162 : CLOSED
ERROR: Errors found verifying ASR setup requirements.
ERROR: Please disable ASR using the Configuration Generation Utility and regenerate the mammoth input configuration file.
ERROR: Use mammoth-config add asr later to configure ASR or
ERROR: Please fix the issues and re-run this step.
Using telnet to access the ASR server on port 162 fails as below:
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