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dom0 crashes due to memory corruption (Doc ID 2478876.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 18.1.7.0.0 to 18.1.7.0.0 [Release 12.2]
Information in this document applies to any platform.

Symptoms

dom0 may crash due to memory corruption.  The call trace typically contains xen_mc_flush().

This issue affects dom0s running Exadata 18.1.7.  It may also affect dom0s running an earlier Exadata 18.1 version that have applied an uptrack-updates rpm to dom0 dated between 20180703 and 20180810.  To determine if your system may be affected, run the following command:

If this command returns only the line ending with "[Orabug: 22910685]", then your system may experience this issue.  If this command returns no output, or returns both lines as shown in the example output, then your system is not exposed.

Cause

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In this Document
Symptoms
Cause
Solution
References

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