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Step 2 of Mammoth Upgrade Fails on post_upgrade_script with post_upgrade_script_*.out Reporting "Processing Dependency: rrdtool = 1.3.8-7.el6 for package: rrdtool-php-1.3.8-7.el6.x86_64" (Doc ID 2479785.1)

Last updated on JANUARY 10, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.11.0 to 4.13.0 [Release 4.10]
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, table name, company name, email, hostnames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.


Step 2 of Mammoth upgrade fails with an error like below on a cluster node:

************************************
Error [5629]: (//bdanode0x.example.com//Stage[main]/Miscsetup::Patch_fimage/Exec[post_upgrade_script]/returns)
change from notrun to 0 failed: /opt/oracle/bda/network/post_upgrade103 &> /opt/oracle/BDAMammoth/bdaconfig/tmp/post_upgrade_script_<#>.out returned 1 instead of one of [0]
************************************


Additional Symptoms are:

1. /opt/oracle/BDAMammoth/bdaconfig/tmp/post_upgrade_script_<#>.out shows a package dependency problem for rddtool rpms.

The package dependency issue results in "Packages skipped because of dependency problems" as below:

Resolving Dependencies
--> Running transaction check
---> Package rrdtool.x86_64 0:1.3.8-7.el6 will be updated
--> Processing Dependency: rrdtool = 1.3.8-7.el6 for package: rrdtool-php-1.3.8-7.el6.x86_64
---> Package rrdtool.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-perl.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-perl.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-python.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-python.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-ruby.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-ruby.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-tcl.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-tcl.x86_64 0:1.3.8-10.el6 will be an update
--> Running transaction check
---> Package rrdtool.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool.x86_64 0:1.3.8-10.el6 will be an update
--> Processing Dependency: rrdtool = 1.3.8-10.el6 for package: rrdtool-python-1.3.8-10.el6.x86_64
--> Processing Dependency: rrdtool = 1.3.8-10.el6 for package: rrdtool-perl-1.3.8-10.el6.x86_64
--> Processing Dependency: rrdtool = 1.3.8-10.el6 for package: rrdtool-tcl-1.3.8-10.el6.x86_64
--> Processing Dependency: rrdtool = 1.3.8-10.el6 for package: rrdtool-ruby-1.3.8-10.el6.x86_64

Packages skipped because of dependency problems:
  rrdtool-1.3.8-10.el6.x86_64 from bda
  rrdtool-perl-1.3.8-10.el6.x86_64 from bda
  rrdtool-python-1.3.8-10.el6.x86_64 from bda
  rrdtool-ruby-1.3.8-10.el6.x86_64 from bda
  rrdtool-tcl-1.3.8-10.el6.x86_64 from bda
Stopping httpd: [60G[[0;32m OK 0;39m]
Starting httpd: [60G[0;31mFAILED[0;39m]
Loaded plugins: aliases, changelog, filter-data, keys, list-data, ps, security,
  : verify
Setting up Remove Process


Successful dependency resolution looks like:

Resolving Dependencies
--> Running transaction check
---> Package rrdtool.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-perl.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-perl.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-python.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-python.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-ruby.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-ruby.x86_64 0:1.3.8-10.el6 will be an update
---> Package rrdtool-tcl.x86_64 0:1.3.8-7.el6 will be updated
---> Package rrdtool-tcl.x86_64 0:1.3.8-10.el6 will be an update
--> Finished Dependency Resolution

Dependencies Resolved

 

Cause

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In this Document
Symptoms
Cause
Solution


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