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After applying or rolling back 11.2.0.4 Oct 2018 PSU or later, either CRS or database fails to start (Doc ID 2490056.1)

Last updated on JANUARY 06, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 to 11.2.0.4 [Release 11.2]
Information in this document applies to any platform.

Symptoms

This is specific only to 11.2.0.4 that has OCT 2018 PSU or later.

Symptom 1: Database is not starting up

Database is not starting up after applying 11.2.0.4 OCT 2018 PSU or later to RDBMS HOME and the alert.log shows

[USER(23593)]CRS-2316:Fatal error: cannot initialize GPnP, CLSGPNP_ERR (Generic GPnP error).
kggpnpInit: failed to init gpnp
WARNING: No cluster interconnect has been specified. Depending on
the communication driver configured Oracle cluster traffic
may be directed to the public interface of this machine.
Oracle recommends that RAC clustered databases be configured
with a private interconnect for enhanced security and
performance.

 

Symptom 2: CRS fails to start

GPNPD is not starting after applying 11.2.0.4 OCT 2018 PSU or later to GI HOME

crsctl stat res -t -init shows

ora.gpnpd
1 ONLINE OFFLINE

 

gpnpdOUT.log shows

ld.so.1: gpnpd.bin: fatal: relocation error: file $GI_HOME/lib/libhasgen11.so: symbol ztpk_SetKeyInfo: referenced symbol not found

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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