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12.2 Database/client on Linux fails with Error:"PRVG-1901 : failed to setup CVU remote execution framework directory" (Doc ID 2493771.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 to 12.2.0.1 [Release 12.2]
Linux x86-64

Symptoms

12.2 database/client fails on OL 7/RHEL 7 64 bit with errors:

Symptom 1) 

INFO: Verifying setup for installer validations
INFO: Overall status of CVU API call:OPERATION_FAILED
SEVERE: [FATAL] [INS-30131] Initial setup required for the execution of installer validations failed.
  CAUSE: Failed to access the temporary location.
  ACTION: Ensure that the current user has required permissions to access the temporary location.
*ADDITIONAL INFORMATION:*
- PRVG-1901 : failed to setup CVU remote execution framework directory "/tmp/CVU_12.2.0.1.0_oracle/" on nodes "<hostname>"
- Cause: An operation requiring remote execution could not complete because the attempt to set up the Cluster Verification Utility remote execution framework failed on the indicated nodes at the indicated directory location because the CVU remote execution framework version did not match the CVU java verification framework version. The accompanying message provides detailed failure information.
- Action: Ensure that the directory indicated exists or can be created and the user executing the checks has sufficient permission to overwrite the contents of this directory. Also review the accompanying error messages and respond to them.
Summary of the failed nodes
hydsmpdeapp2
- An internal error occurred within cluster verification framework The command executed was "/tmp/CVU_12.2.0.1.0_oracle//exectask.sh -getver". The output from the command was "/tmp/CVU_12.2.0.1.0_oracle/exectask: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory"
- Cause: Cause Of Problem Not Available
- Action: User Action Not Available
- Version of exectask could not be retrieved from node "<hostname>"
- Cause: Cause Of Problem Not Available
- Action: User Action Not Available
- An internal error occurred within cluster verification framework The command executed was "/tmp/CVU_12.2.0.1.0_oracle//exectask.sh -getver". The output from the command was "/tmp/CVU_12.2.0.1.0_oracle/exectask: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory"
- Cause: Cause Of Problem Not Available
- Action: User Action Not Available
- Version of exectask could not be retrieved from node "<hostname>"
- Cause: Cause Of Problem Not Available
- Action: User Action Not Available


Symptom 2) 

Cause - Failed to access the temporary location. Action - Ensure that the current user has required permissions to access the temporary location. Additional Information:

- PRVG-1901 : failed to setup CVU remote execution framework directory "/tmp/CVU_12.2.0.1.0_oracle/" on nodes "<hostname>"

..

..

 

An internal error occurred within cluster verification framework .The command executed was "/tmp/CVU_12.2.0.1.0_oracle//exectask.sh -getver". The output from the command was "/tmp/CVU_12.2.0.1.0_oracle/exectask: error while loading shared libraries: libaio.so.1: cannot open shared object file: No such file or directory"

..

..

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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