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BDA 4.12/4.13 Mammoth Installation Fails in Step 9 "InstallBDASoftware" When Setting Up Big Data Manager "Setup BDM" (Doc ID 2516311.1)

Last updated on JANUARY 07, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.12.0 to 4.13.0 [Release 4.10]
Linux x86-64

Symptoms

BDA 4.12 and 4.13 Mammoth Installation Fails in Step 9, "InstallBDASoftware" when setting Up Big Data Manager(BDM) "Setup BDM".

The same type of failure can happen during Mammoth upgrade or Mammoth node migration.  The steps to work around are the same as on install.

Step 9, InstallBDASoftware, fails with output like below when setting up Big Data Manager (BDM):

ERROR: Puppet agent run on node <HOSTNAME3> had errors. List of errors follows
...
************************************
Error [45292]: (//<HOSTNAME3>.<DOMAINNAME>//Stage[main]/Bdm::Addbdm/Exec[add_bdm]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/addbdm.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/addbdm_<##>.out returned 1 instead of one of [0]

************************************

1. Checking /opt/oracle/BDAMammoth/bdaconfig/tmp/addbdm_<##>.out shows a failed mkdir with "Operation category READ is not supported in state standby":

...
Caused by: java.net.ConnectException: Connection refused
at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)
at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)
at org.apache.hadoop.net.SocketIOWithTimeout.connect(SocketIOWithTimeout.java:206)
at org.apache.hadoop.net.NetUtils.connect(NetUtils.java:530)
at org.apache.hadoop.net.NetUtils.connect(NetUtils.java:494)
at org.apache.hadoop.ipc.Client$Connection.setupConnection(Client.java:648)
at org.apache.hadoop.ipc.Client$Connection.setupIOstreams(Client.java:744)
at org.apache.hadoop.ipc.Client$Connection.access$3000(Client.java:396)
at org.apache.hadoop.ipc.Client.getConnection(Client.java:1557)
at org.apache.hadoop.ipc.Client.call(Client.java:1480)
... 29 more
mkdir: Operation category READ is not supported in state standby. Visit https://s.apache.org/sbnn-error
bigdatamanager-post-install: Manual setup needed.

2. Rerunning the Mammoth step fails continuously after this.

Cause

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In this Document
Symptoms
Cause
Solution

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