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Error “0712-001 Symbol ztpk_ ………” Received during Patching (Doc ID 2516761.1)

Last updated on JUNE 07, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

 Case 1 : Following errors are faced when applying a GI PSU to 11.2 home –

rtld: 0712-001 Symbol ztpk_SetKeyInfo was referenced
from module <ORACLE_HOME>/lib/libhasgen11.so(), but a runtime definition
of the symbol was not found.
rtld: 0712-001 Symbol ztpk_DestroyKey was referenced
from module <ORACLE_HOME>/lib/libhasgen11.so(), but a runtime definition
of the symbol was not found.
rtld: 0712-001 Symbol ztpk_Sign was referenced
from module <ORACLE_HOME>/lib/libhasgen11.so(), but a runtime definition
of the symbol was not found.
rtld: 0712-001 Symbol ztpk_Verify was referenced
from module <ORACLE_HOME>/lib/libhasgen11.so(), but a runtime definition
of the symbol was not found.
rtld: 0712-002 fatal error: exiting.

 

Case 2 : Same relink issue is faced while rolling back OCT 2018 Exadata DBBP patch :

Note : Oracle_home is patched with Oct 2018 Exadata DBBP and equivalent Oct 2018 OCW patches.

 OUI-67200:Make failed to invoke "/usr/bin/make -f ins_rdbms.mk ioracle ORACLE_HOME=<ORACLE_HOME>"....'<ORACLE_HOME>/lib//libhasgen11.so: undefined reference to `ztpk_SetKeyInfo'
<ORACLE_HOME>/lib//libhasgen11.so: undefined reference to `ztpk_Verify'
<ORACLE_HOME>/lib//libhasgen11.so: undefined reference to `ztpk_DestroyKey'
<ORACLE_HOME>/lib//libhasgen11.so: undefined reference to `ztpk_Sign'
collect2: ld returned 1 exit status
make: *** [<ORACLE_HOME>/rdbms/lib/oracle] Error 1

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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