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Altering Password For Existing User Fails With "ERROR 1396 (HY000): Operation ALTER USER failed" (Doc ID 2520240.1)

Last updated on OCTOBER 02, 2023

Applies to:

MySQL Server - Version 5.7 and later
Information in this document applies to any platform.

Symptoms

Altering the password for existing user fails with the following error:

 

Changes

 Old_passwords is set to 2(Default value is 0) on the server and password for existing user(owns mysql_native_password plugin) has been changed manually using PASSWORD() function. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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