My Oracle Support Banner

Re-installation of OSB on recently upgraded ZDLRA fails with ORA-1017; incomplete removal of OSB on install (Doc ID 2540943.1)

Last updated on OCTOBER 19, 2019

Applies to:

Zero Data Loss Recovery Appliance Software - Version 12.1.1.1.8 and later
Information in this document applies to any platform.

Symptoms

Re-Installing OSB on a 12.2.1.1.2 ZDLRA after a recent upgrade, customer receives the following after step 7:

Step 7: Configuring Devices for admin Node: Complete. - Successful: OK
Failed to Execute OSB Installer: DBI connect('install.local','',...) failed: ORA-01017: invalid username/password; logon denied (DBD ERROR: OCISessionBegin) at /u01/app/oracle/product/12.1.0.2/dbhome_1/perl/lib/site_perl/5.14.1/RA/DB/Oracle.pm line 5418

Changes

 There was a recent upgrade of the ZDLRA software.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.