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Patchmgr Error CELL-02918: Deactivation of grid disks timed out during patching process (Doc ID 2541820.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 18.1.12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.1.12.0.0 version, Exadata Upgrade

####Cel03patchmgr error CELL-02918: Deactivation of grid disks timed out during patching proc

 

ERROR
-----------------------
LOG FILE
-----------------------
Filename =
CellNodece03.log in CellNodece03.log

See the following error:
CellNodece03: _EXIT_ERROR_Cell ####Cel0310.27.42.171 2019-05-08 12:59:01 -0700: [failed] Patch or rollback failed as reported by /root/_cellupd_dpullec_/_p_/install.sh -query state on the cell.
CellNodece03:
CellNodece03: 2019-05-08 12:59:00 -0700 [INFO]: patchmgr launch attempt from CellNodedb01.MyCompany.com_10.27.42.161_utils_stage_patch_19.2.1.0.0.190410.
CellNodece03: 2019-05-08 12:59:00 -0700 [INFO]: dostep called: 6fprw patch is_rolling 900 3600 900 36000 default noforce -kexec-for-zero-boot
CellNodece03: CELL-02918: Deactivation of grid disks timed out during patching process. The following grid disks are not offline: SPARSE1_CD_10_CellNodece03. Contact Oracle Support.
CellNodece03: [40;31m[ERROR    ]
CellNodece03: [0m Cell upgrade pre-installation steps (hook A) failed, details in file /opt/oracle/cell/.install_log.txt on cell CellNodece03.  Aborting the patching process.
CellNodece03: [40;36m[INFO     ]
CellNodece03: [0m Restore /boot
CellNodece03: [40;36m[INFO     ]
CellNodece03: [0m Copying /boot/grub2/grub.cfg.inactive to /boot/grub2/grub.cfg
CellNodece03: [40;36m[INFO     ]
CellNodece03: [0m Copying /boot/I_am_hd_boot.inactive to /boot/I_am_hd_boot
CellNodece03: [40;36m[INFO     ]


Cause

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