Common Causes of "ORA-28365: wallet is not open"
(Doc ID 2560015.1)
Last updated on SEPTEMBER 14, 2021
Applies to:Advanced Networking Option - Version 184.108.40.206 to 220.127.116.11.0 [Release 11.2 to 18.1]
Information in this document applies to any platform.
The error "ORA-28365: wallet is not open" is received when trying to perform various operations, such as creating pluggable databases, creating encrypted tablespaces, querying encrypted data, starting up the database, or recovering the database.
The following changes are associated with this error:
- Opened a new connection to the database host machine (using SSH, for example).
- Set environment variables for the OS session.
- Opened a new connection to the database server using sqlplus.
- The database may also have been restarted.
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