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RHP:rhpctl add client Fails With "DNS ERROR" (Doc ID 2576186.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Database - Enterprise Edition - Version and later
Information in this document applies to any platform.


RHP Client addition fails with below error.

grid@RHPS/home/grid>rhpctl add client -client <rhpclient_cluster> -targetnode <rhpclient_node> -sudouser sudouser -sudopath /usr/bin/sudo
Enter user "sudo" password:
RHPS: Audit ID: 612
RHPS: Creating client data ...
RHPS: Client data created for client "<rhpclient_cluster>".
RHPS: Executing Rapid Home Provisioning Client add operation on node [<rhpclient_node>]
PRGO-1705 : Failure occurred while adding client "<rhpclient_cluster>".
PRGH-1059 : failure to add the Rapid Home Provisioning Client
PRCZ-2010 : Failed to execute command "/u01/app/19c/grid/bin/srvctl" using 'sudo' from location "/usr/bin/sudo" as user "root" within 300 seconds on nodes "<rhpclient_node>"
PRCZ-2103 : Failed to execute command "/u01/app/19c/grid/bin/srvctlbin/srvctl" on node "<rhpclient_node>" as user "root". Detailed error:
PRCS-1115 : An attempt to retrieve the Rapid Home Provisioning Server host name and port number failed with the following error:
DNS error


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