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X3 database and storage servers hang or reset after upgrade to Exadata 18.1.18 or 19.2.4 (Doc ID 2579461.1)

Last updated on AUGUST 29, 2019

Applies to:

Oracle Exadata Storage Server Software - Version 18.1.18.0.0 to 18.1.18.0.0 [Release 12.2]
Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Exadata Storage Server Software - Version 19.2.4.0.0 to 19.2.4.0.0 [Release 12.2]
Exadata X3-8 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

X3-generation 2-socket database servers and storage servers (for both 2-socket and 8-socket systems) may hang or reset after updating Exadata version to 18.1.18 or 19.2.4, which includes ILOM version 4.0.4.22.a r131191.  

 

The ILOM system event list shows the following error: 

 

X3-8 database servers are not affected.

 

Changes

This issue may occur after Exadata software update to 18.1.18 or 19.2.4.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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