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ODA 18.7 Patch Failure - GI (Grid) Update Fails On 1 Of 2 Nodes (Doc ID 2609234.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Database Appliance Software - Version 18.1 and later
Information in this document applies to any platform.

Symptoms

On : Oracle Database Appliance X5-2 (18.7.0.0.0)
VM-ODA_BASE ODA X5-2

ODA 18.7 patch failure - grid update fails on 1 of 2 nodes

grid update fails on 1 of 2 nodes when applying 18.7.0.0.0 patchset with the following error
Error: Copy failed from '/tmp/oakpatch/gi/18.0.0.0.0/29757256/30097923/30223179/files/bin/crsctl.bin' to '/u01/app/18.0.0.0/grid/bin/crsctl.bin'... '

Attempted workaround to known issue but grid update still fails:


Known Issue
  https://docs.oracle.com/en/engineered-systems/oracle-database-appliance/18.7/cmtrn/issues-with-oda-odacli.html#GUID-0289BEB7-E5CD-4D38-9F27-3E284F5A9CA3

Initial update run on node 1 succeeded
update run on node 0 failed

Initial command run: oakcli update -patch 18.7.0.0.0 --server --local

Workaround commands run after reboot:

   # oakcli update -patch 18.7.0.0.0 --clean
   # oakcli disable startrepo -node 0
   # oakcli disable startrepo -node 1
   # oakcli update -patch 18.7.0.0.0 --server --local


ERROR
-----------------------

INFO: 2019-10-16 18:28:24: Applying patch on /u01/app/18.0.0.0/grid Homes
INFO: 2019-10-16 18:28:24: It may take up to 15 mins. Please wait...

ERROR: 2019-10-16 18:40:13: Unable to apply gi patch on the following Homes : /u01/app/18.0.0.0/grid

SUCCESS: 2019-10-16 18:40:13: Successfully started the Database consoles
SUCCESS: 2019-10-16 18:42:17: Successfully started the EM Agents

ERROR: 2019-10-16 18:42:18: Unable to apply the GRID patch
ERROR: 2019-10-16 18:42:18: Failed to patch server (grid) component

INFO: patching summary on local node
SUCCESS: 2019-10-16 18:42:18: Successfully upgraded the HMP
SUCCESS: 2019-10-16 18:42:18: Successfully updated the OAK
INFO: 2019-10-16 18:42:18: JDK is already upgraded
SUCCESS: 2019-10-16 18:42:18: Successfully updated the IPMI
SUCCESS: 2019-10-16 18:42:18: Successfully upgraded the OS
ERROR: 2019-10-16 18:42:18: Unable to apply the patch on /u01/app/18.0.0.0/grid



STEPS
-----------------------

While running command:

  oakcli update -patch 18.7.0.0.0 --server --local





Changes

 Attempting Server Patching for ODAVP 18.7.0.0.0 on Oracle Database Appliance X5-2
VM-ODA_BASE ODA X5-2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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