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12.2-CRS: FAILED TO START POLICY DATABASE HIT ERROR ORA-27101/ORA-00304/ORA-01034 (Doc ID 2614798.1)

Last updated on MAY 13, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

cluster alertlog:

2019-11-23 13:06:06.155 [ORAAGENT(331802)]CRS-5017: The resource action "ora.xxxxxx stop" encountered the following error:
2019-11-23 13:06:06.155+ORA-00604: error occurred at recursive SQL level 1
ORA-01013: user requested cancel of current operation
. For details refer to "(:CLSN00108:)" in "crsd_oraagent_oracle.trc" at CRS diag location
2019-11-23 13:06:06.157 [CRSD(331468)]CRS-2757: Command 'Stop' timed out waiting for response from the resource 'ora.xxxxx.'. Details at (:CRSPE00221:) {1:13156:17494} in crsd.trc at CRS diag location
2019-11-23 13:06:54.459 [ORAAGENT(331802)]CRS-5017: The resource action "ora.xxxxxx. start" encountered the following error:
2019-11-23 13:06:54.459+ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3701
Additional information: 907423083
Process ID: 0
Session ID: 0 Serial number: 0
. For details refer to "(:CLSN00107:)" in "crsd_oraagent_oracle.trc" at diag home.
2019-11-23 13:13:46.623 [OCSSD(330622)]CRS-1608: This node was evicted by node 2, xxxxxxxx; details at (:CSSNM00005:) in ocssd.trc at CRS diag location
2019-11-23 13:13:46.626 [OCSSD(330622)]CRS-1656: The CSS daemon is terminating due to a fatal error; Details at (:CSSSC00012:) in ocssd.trc at CRS diag location
2019-11-23 13:13:46.628 [OCSSD(330622)]CRS-1608: This node was evicted by node 2, xxxxxxx; details at (:CSSNM00005:) in ocssd.trc at CRS diag location
2019-11-23 13:13:46.635 [OCSSD(330622)]CRS-1652: Starting clean up of CRSD resources.
2019-11-23 13:13:47.009 [OCSSD(330622)]CRS-1608: This node was evicted by node 2, xxxxxx; details at (:CSSNM00005:) at CRS diag location

 

Filename : crsd_oraagent_oracle.trc
============================


2019-11-23 13:06:53.458 : USRTHRD:922711808: [     INFO] {1:13156:17757} Thread:InstStartThread: InstStartThread::didOCIExceptionOccur excp:(nil)
2019-11-23 13:06:53.598 : USRTHRD:926914304: [     INFO] {1:13156:17757} ORA-00304: requested INSTANCE_NUMBER is busy

2019-11-23 13:06:53.598 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 050 errcode 304
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 190 ORA-304 instance busy  m_instanceType 1 m_lastOCIError 304
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 200 getResAttrib
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 210 ORA-304 instance busy  dbType RAC
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 260 disConnect
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 270 connect
2019-11-23 13:06:53.599 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstConnection::connectInt 020 server not attached
2019-11-23 13:06:53.619 : USRTHRD:926914304: [     INFO] {1:13156:17757} ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3701
Additional information: 907423083
Process ID: 0
Session ID: 0 Serial number: 0

2019-11-23 13:06:53.619 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstConnection::connectInt 160 Exception OCIException
2019-11-23 13:06:53.619 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstConnection:connect 040 excp OCIException OCI error 1034 count 1
2019-11-23 13:06:53.619 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstConnection:connect 100 rethrow excp OCIException OCI error 1034 count 1
2019-11-23 13:06:53.620 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 350 errcode 1034
2019-11-23 13:06:53.620 : USRTHRD:926914304: [     INFO] {1:13156:17757} InstAgent::startInstance 370 excp errCode:1034 what:ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3701
Additional information: 907423083
Process ID: 0
Session ID: 0 Serial number: 0

2019-11-23 13:06:54.458 :CLSDYNAM:922711808: [ora.xxxxxxxx.]{1:13156:17757} [start] InstAgent::start 380 thread exception:ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3701
Additional information: 907423083
Process ID: 0
Session ID: 0 Serial number: 0

2019-11-23 13:06:54.459 :CLSDYNAM:922711808: [ora.xxxxxxx.]{1:13156:17757} [start] clsnUtils::error Exception type=2 string=
CRS-5017: The resource action "ora.xxxxxxx start" encountered the following error:
ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3701
Additional information: 907423083
Process ID: 0
Session ID: 0 Serial number: 0
. For details refer to "(:CLSN00107:)" in "crsd_oraagent_oracle.trc".

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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