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Grid Infrastructure on Windows: Upgrade to 12.2+ Fails When Install User Contains Numerics (Doc ID 2626447.1)

Last updated on FEBRUARY 07, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Microsoft Windows x64 (64-bit)

Symptoms

Grid Infrastructure upgrade from pre-12.2 to 12.2 or above fails with the following:

CLSRSC-360: Owner '''' of the old CRS home differs from owner ''<00000-admin>'' of the new CRS home.

 

The rootcrs log inside <ORACLE_BASE>/crsdata/<node name>/crsconfig have following messages:

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 13 'C:\app\grid\12.1.0\grid/bin/ocssd.bin'

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 13 'C:\app\grid\12.1.0\grid/bin/ocssd.bin'

2019-09-03 06:59:45: Command output:

> CLSRSC-13: The file ''C:\app\grid\12.1.0\grid/bin/ocssd.bin'' does not exist

>End Command output

2019-09-03 06:59:45: CLSRSC-13: The file ''C:\app\grid\12.1.0\grid/bin/ocssd.bin'' does not exist

2019-09-03 06:59:45: new CH owner = <00000-admin>

2019-09-03 06:59:45: old CH owner =

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 360 '' '<00000-admin>'

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 360 '' '<00000-admin>'

2019-09-03 06:59:45: Command output:

> CLSRSC-360: Owner '''' of the old CRS home differs from owner ''<00000-admin>'' of the new CRS home

>End Command output

2019-09-03 06:59:45: CLSRSC-360: Owner '''' of the old CRS home differs from owner ''<00000-admin>'' of the new CRS home

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 362

2019-09-03 06:59:45: Executing cmd: C:\app\18.0.0\grid\bin\clsecho.exe -p has -f clsrsc -m 362

2019-09-03 06:59:45: Command output:

> CLSRSC-362: The pre-upgrade checks failed, aborting the upgrade

>End Command output

2019-09-03 06:59:45: CLSRSC-362: The pre-upgrade checks failed, aborting the upgrade

2019-09-03 06:59:45: ###### Begin DIE Stack Trace ######

2019-09-03 06:59:45: Package File Line Calling

2019-09-03 06:59:45: --------------- -------------------- ---- ----------

2019-09-03 06:59:45: 1: main rootcrs.pl 326 crsutils::dietrap

2019-09-03 06:59:45: 2: crsupgrade crsupgrade.pm 5727 main::__ANON__

2019-09-03 06:59:45: 3: crsupgrade crsupgrade.pm 717 crsupgrade::preUpgChecks

2019-09-03 06:59:45: 4: crsupgrade crsupgrade.pm 961 crsupgrade::crs_upgrade_prechecks

2019-09-03 06:59:45: 5: crsupgrade crsupgrade.pm 563 crsupgrade::CRSUpgrade

2019-09-03 06:59:45: 6: main rootcrs.pl 335 crsupgrade::new

2019-09-03 06:59:45: ####### End DIE Stack Trace #######

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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