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Popup "The spawned process exited with non-zero exit code!!" is Displayed during Installation OFS 4.2.1 (Doc ID 2627804.1)

Last updated on FEBRUARY 02, 2020

Applies to:

Oracle Fail Safe - Version 4.1 and later
Microsoft Windows x64 (64-bit)

Symptoms

When trying Oracle Fail Safe 4.2.1, the installation fails with the following popup:

Installation log contains the following errors.

INFO: 4/4/19 4:15:44 PM CEST: Starting install Install Phase 1 of component
Oracle Fail Safe Manager
INFO: Calling Action SpawnActions10.1.0.3.4  Spawn
installcommand = "<OFS_HOME>\FailSafe\Client\vcredist_x64.exe" /q
deinstallcommand = null
WaitForCompletion = true

INFO:

INFO: Start output from spawned process:
INFO: ----------------------------------
INFO:

INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Exception thrown from action: Spawn
Exception Name: RuntimeException
Exception String: The spawned process exited with non-zero exit code!!
Exception Severity: 0

Changes

This symptom occurs when Microsoft Visual C++ 2015 or Microsoft Visual C++ 2017 is installed on the system.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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