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EM13c: ODA Metric Collection Error Failed to collect metric for cooling_group : too many values to unpack (Doc ID 2631264.1)

Last updated on AUGUST 31, 2021

Applies to:

Oracle Database Appliance Software - Version 18.3.0.0.0 ODAVP to 18.3.0.0.0 ODAVP [Release 12.2]
Information in this document applies to any platform.

Symptoms

Cloud Control 13c Shows metric collection error for the Cooling Metric on the Oracle Database Appliance Manager >> All Metrics Page.

The log /opt/oracle/dcs/log/dcs-agent.log on Node 0 shows :

2019-12-30 10:06:16,167 INFO [dw-66 - GET /monitoring/descriptors/metrics/byGroup/cooling_group] [] c.o.o.a.u.DcsuserUtil: Authenticate for user: em_result=failed to get credential from wallet
2019-12-30 10:06:16,185 DEBUG [dw-66 - GET /monitoring/descriptors/metrics/byGroup/cooling_group] [] c.o.d.a.a.AgentAuthenticator: auth failed
2019-12-30 10:06:16,185 DEBUG [dw-66 - GET /monitoring/descriptors/metrics/byGroup/cooling_group] [] c.o.d.c.e.DcsExceptionMapper: Got DcsException DcsException{errorHttpCode=Unauthorized, msg=User em_result=failed to get credential from wallet cannot be authorized., msgId=10042, causedBy=null}
2019-12-30 10:07:21,339 INFO [dw-137 - GET /monitoring/descriptors/metrics/byGroup/network_group] [] c.o.o.a.u.DcsuserUtil: Authenticate for user: em_result=failed to get credential from wallet
2019-12-30 10:07:21,357 DEBUG [dw-137 - GET /monitoring/descriptors/metrics/byGroup/network_group] [] c.o.d.a.a.AgentAuthenticator: auth failed
2019-12-30 10:07:21,357 DEBUG [dw-137 - GET /monitoring/descriptors/metrics/byGroup/network_group] [] c.o.d.c.e.DcsExceptionMapper: Got DcsException DcsException{errorHttpCode=Unauthorized, msg=User em_result=failed to get credential from wallet cannot be authorized., msgId=10042, causedBy=null}

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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