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Exadata : RS and MS Services are not starting on database node (Doc ID 2636225.1)

Last updated on JULY 27, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 19.2.4.0.0 to 19.3.4.0.0 [Release 12.2]
Information in this document applies to any platform.

Symptoms

RS and MS Services are not starting in the database nodes

DBMCLI> alter dbserver startup services all
Starting the RS and MS services...
DBM-01517: Cannot start Restart Server (RS). The operation timed out.

 

Alert.log shows permission denied

 

RS version=19.2.4.0.0,label=OSS_19.2.4.0.0_LINUX.X64_190709,Tue_Jul__9_17:05:50_PDT_2019
[RS] Started Service DBRS_MAIN with pid 86636
[RS] Kill previous monitoring processes for DBRS_BACKUP, MS and CELLSRV
2020-02-04T14:24:00.276833-05:00
ossrsutl_listener: mkdir for /opt/oracle/dbserver/dbms/deploy/config/rs failed with error Permission denied =====> Here
Errors in file /opt/oracle/dbserver/log/diag/asm/dbserver/####dm06/trace/rstrc_86636_srm.trc (incident=33):
RS-7445 [gsignal()] [signum: 6] [] [] [] [] [] [] [] [] [] []
Incident details in: /opt/oracle/dbserver/log/diag/asm/dbserver/####dm06/incident/incdir_33/rstrc_86636_srm_i33.trc

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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