[srvctl stop database -database db_name] is hang for 10 minutes (Doc ID 2645911.1)

Last updated on APRIL 17, 2023

Applies to:

Symptoms

[srvctl stop database -database db_name] is hang for 10 minutes, but all the database's instances are safe to shutdown immediately.

crsd_oraagent_oracle.trc
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xxxx-xx-xx 17:06:49.279 : AGFW:3850606336: [     INFO] {2:5098:4641} Agent received the message: RESOURCE_STOP[ora.xxxxx.db 2 1] ID 4099:18185
..
xxxx-xx-xx 17:08:27.281 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18429
xxxx-xx-xx 17:08:57.282 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18438
xxxx-xx-xx 17:09:27.283 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18444
xxxx-xx-xx 17:09:57.285 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18453
xxxx-xx-xx 17:10:27.285 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18459
xxxx-xx-xx 17:11:27.278 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18468
xxxx-xx-xx 17:11:57.279 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18477
xxxx-xx-xx 17:12:27.280 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18484
xxxx-xx-xx 17:12:57.281 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18493
xxxx-xx-xx 17:13:27.281 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18499
xxxx-xx-xx 17:13:57.281 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18508
xxxx-xx-xx 17:14:27.282 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18514
xxxx-xx-xx 17:14:57.283 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18523
xxxx-xx-xx 17:15:27.284 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18529
xxxx-xx-xx 17:15:57.283 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18538
xxxx-xx-xx 17:16:27.283 : AGFW:3850606336: [     INFO] {2:5098:3220} Agent received the message: AGENT_HB[Engine] ID 12293:18544
xxxx-xx-xx 17:16:49.284 : AGENT:2778646272: [     NONE] {2:5098:4641} {2:5098:4641} Created alert : (:CRSAGF00113:) : Aborting the command: stop for resource: ora.xxxxx.db 2 1
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Changes

 NONE

Cause

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