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Storage server startup issue (Doc ID 2657443.1)

Last updated on JUNE 26, 2023

Applies to:

Oracle Exadata Storage Server Software - Version 18.1.24.0.0 and later
Information in this document applies to any platform.

Symptoms

During the patching our last cell didn't come up and it failed  out with below error.


2020-02-05 11:14:44 -0500 3 Done <hostname> :SUCCESS: Finalize patch on cell.
2020-02-05 11:14:55 -0500 4 Do <hostname> :Working: Wait for cell to reboot and come online. Between 35 minutes and 600 minutes.
2020-02-05 11:14:55 -0500 :INFO : <hostname> Wait for patch finalization and reboot
FAILED for following cells

 <hostname> 2020-02-05 13:16:00 -0500 Patch failed during wait for patch finalization and reboot.
2020-02-05 13:17:28 -0500 4 Done <hostname> :FAILED : Wait for cell to reboot and come online.
2020-02-05 13:17:28 -0500 :ERROR : Patch failed. Please run cleanup before retrying.
2020-02-05 13:17:56 -0500 :ERROR : FAILED run of command:./patchmgr -cells /root/cell_group1 -patch -rolling
2020-02-05 13:17:56 -0500 :INFO : For details, check the following files in /u01/stage/cell/patch_19.2.9.0.0.191211.1:
2020-02-05 13:17:56 -0500 4 Done <hostname> :INFO : - <cell_name>.log
2020-02-05 13:17:56 -0500 4 Done <hostname> :INFO : - patchmgr.stdout
2020-02-05 13:17:56 -0500 4 Done <hostname> :INFO : - patchmgr.stderr
2020-02-05 13:17:56 -0500 4 Done <hostname> :INFO : - patchmgr.log
2020-02-05 13:17:56 -0500 4 Done <hostname> :INFO : - patchmgr.trc
2020-02-05 13:17:56 -0500 :INFO : Exit status:65
2020-02-05 13:17:56 -0500 :INFO : Exiting.

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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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