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19c Grid Infrastructure Upgrade: rootupgrade.sh on First Node Fails During SSL_HANDSHAKE (Doc ID 2667217.1)

Last updated on AUGUST 23, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 19.1.0.0.0 to 19.6.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

Grid Infrastructure Upgrade to 19c is failing with following errors.

/u01/app/grid/crsdata/<HOSTNAME>/crsconfig/rootcrs_<HOSTNAME>_2020-03-12_12-18-19AM.log:

2020-03-12 12:35:15: Executing cmd: /u01/app/19.0.0/grid/bin/crsctl start crs -wait
.
> CRS-2676: Start of 'ora.cssdmonitor' on '<HOSTNAME>' succeeded
> CRS-1609: This node is unable to communicate with other nodes in the cluster and is going down to preserve cluster integrity; details at (:CSSNM00086:) in /u01/app/grid/diag/crs/<HOSTNAME>/crs/trace/ocssd.trc.
> CRS-2883: Resource 'ora.cssd' failed during Clusterware stack start.

 

Clusterware alert.log indicates that ocssd processes fail to communicate with each other

2020-03-12 12:35:35.804 [OCSSD(15528)]CRS-1609: This node is unable to communicate with other nodes in the cluster and is going down to preserve cluster integrity; details at (:CSSNM00086:) in /u01/app/grid/diag/crs/<HOSTNAME>/crs/trace/ocssd.trc.
2020-03-12 12:35:36.130370-05:00
Errors in file /u01/app/grid/diag/crs/<HOSTNAME>/crs/trace/ocssd.trc  (incident=9):
CRS-8503 [] [] [] [] [] [] [] [] [] [] [] []
Incident details in: /u01/app/grid/diag/crs/<HOSTNAME>/crs/incident/incdir_9/ocssd_i9.trc


gipcd.trc trace indicate SSH handshake failed with remote gipc:

2020-03-12 12:35:34.433 :GIPCXCPT:3005204224:  gipcmodTlsLogErr: [NZOS], ssl_Handshake failed to perform operation on handshake with NZERROR [29024]
2020-03-12 12:35:34.433 :GIPCXCPT:3005204224:  gipcmodTlsAuthStart: ssl_Handshake() failed with nzosErr : 29024, ret gipcretTlsErr (49)
2020-03-12 12:35:34.433 : GIPCTLS:3005204224:  gipcmodTlsDisconnect: [tls] disconnect issued on endp 0x7f94a83747d0 [0000000000000dee] { gipcEndpoint : localAddr 'gipcha://<HOSTNAME1>:14e8-e231-a944-7ec5', remoteAddr 'gipcha://<HOSTNAME2>:gipcdha_<HOSTNAME2>_/2f5c-1ff4-58b6-5f3e', numPend 3, numReady 0, numDone 2, numDead 0, numTransfer 0, objFlags 0x0, pidPeer 0, readyRef (nil), ready 0, wobj 0x7f94a8128c70, sendp (nil) status 49flags 0x200b8602, flags-2 0x10, usrFlags 0x0 }

 or 

2019-08-23 15:30:57.497 :GIPCXCPT:817420032: gipcmodTlsLogErr: [NZOS], ssl_Handshake failed to perform operation on handshake with NZERROR [28860]
2019-08-23 15:30:57.497 : GIPCTLS:817420032: gipcmodTlsLogErr: [NZOS], ssl_Handshake failed to perfom operation on handshake with NZERROR [28860]
2019-08-23 15:30:57.497 :GIPCXCPT:817420032: gipcmodTlsAuthStart: ssl_Handshake() failed with nzosErr : 28860, ret gipcretTlsErr (49)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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