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kzthsmcc1: HSM heartbeat check failed to cache.HSM connection lost, closing wallet (Doc ID 2671705.1)

Last updated on APRIL 17, 2023

Applies to:

Advanced Networking Option - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

 Opening HSM wallet closes by itself.

 

SQL> ADMINISTER KEY MANAGEMENT SET KEYSTORE OPEN IDENTIFIED BY "NULL";

keystore altered.

SQL> select * from v$encryption_wallet;

WRL_TYPE
--------------------
WRL_PARAMETER
--------------------------------------------------------------------------------
STATUS WALLET_TYPE WALLET_OR FULLY_BAC
------------------------------ -------------------- --------- ---------
CON_ID
----------
HSM

CLOSED UNKNOWN SINGLE UNDEFINED
0

SQL>
SQL>

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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