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19c: Possible ORA-00700: [PITL6] Error After Installing the 19.4 RU (Doc ID 2675136.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 19.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ORA-700: soft internal error, arguments: [PITL6] still occurs in 19.6 with Patch 29782211 applied.

The error occurs in the following scenario:
- database was upgraded from 12.2 to 19.3 and ORA-700[PITL6] appeared
- patch 29782211 was installed + db_block_checking=MEDIUM and problem disappeared
- database was upgraded from 19.3 to 19.6 to fix another issue. Fix for unpublished Bug 29782211 is already included in 19.6, but ORA-700[PITL6] appeared again.

Unpublished Bug 29782211 is fixed starting with 19.4 RU as documented in Doc ID 29782211.8


Using the above scenario, below is what has been tested and seen in Oracle internal environment:

- first apply 19.3 RU :
$ cksum kdt.o.193
3035696456 325744 kdt.o.193
Next, apply one-off patch for 29782211 on top of 19.3 RU :
$ cksum kdt.o.29782211
3597994365 326560 kdt.o.29782211
Then, apply the patch for 19.6 RU ( which already has the fix for Bug 29782211 included) :
$ cksum kdt.o.196
3912492417 326632 kdt.o.196
==> Opatch at this point shows that both the patches for 19.6 RU and one-off for 29782211 are applied :
$ OPatch/opatch lspatches
30557433;Database Release Update : 19.6.0.0.200114 (30557433)
29782211;ORA-00700 SHOULD ONLY BE REPORTED WHEN BLOCK_CHECKING SET then explicitly rollback one-off patch for 29782211, This leaves the env with kdt.o from 19.3 RU! :
$ cksum kdt.o
3035696456 325744 kdt.o

 ==> Opatch should have rolled back the one-off for 29782211 before applying the 19.6 RU, but the rollback operation was skipped by the tool.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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