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Opacthauto fails with error "PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize" (Doc ID 2703727.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Database - Enterprise Edition - Version and later
Information in this document applies to any platform.


July 2020 PSU patch application fails with the below error.


Opatch auto precheck error - OPATCHAUTO-72050

on Doing precheck to apply July Bundle patch for 12c DB home and 18c Grid home. we get the following error.

OPATCHAUTO-72050: System instance creation failed.
OPATCHAUTO-72050: Failed while retrieving system information.
OPATCHAUTO-72050: Please check log file for more details.

In both case systemconfig log shows below errror. - Not able to retrieve system instance details :: Unable to determine if "<GI_HOME_PATH>" is a shared oracle home.
Failed: PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize<<<<<<<<<<<<<<<<<<<<<

Verification cannot proceed

The result of cluvfy command does not contain OVERALL_STATUS String.

2020-08-23 07:04:27,533 SEVERE [1] - Failure reason::java.lang.Exception: The result of cluvfy command does not contain OVERALL_STATUS String.




+Enabled cvu trace as below to identify the underlying issue that triggers the patching failure.

mkdir /tmp/cvutrace
export CV_TRACELOC=/tmp/cvutrace
export SRVM_TRACE=true

//From cvutrace:



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