Opacthauto fails with error "PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize"
(Doc ID 2703727.1)
Last updated on AUGUST 26, 2020
Applies to:Oracle Database - Enterprise Edition - Version 22.214.171.124 and later
Information in this document applies to any platform.
July 2020 PSU patch application fails with the below error.
on Doing precheck to apply July Bundle patch for 12c DB home and 18c Grid home. we get the following error.
OPATCHAUTO-72050: System instance creation failed.
OPATCHAUTO-72050: Failed while retrieving system information.
OPATCHAUTO-72050: Please check log file for more details.
In both case systemconfig log shows below errror.
com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator - Not able to retrieve system instance details :: Unable to determine if "<GI_HOME_PATH>" is a shared oracle home.
Failed: PRCR-1172 : Failed to execute "srvmhelper" for -getTargetHubSize<<<<<<<<<<<<<<<<<<<<<
Verification cannot proceed
The result of cluvfy command does not contain OVERALL_STATUS String.
2020-08-23 07:04:27,533 SEVERE  com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator - Failure reason::java.lang.Exception: The result of cluvfy command does not contain OVERALL_STATUS String.
+Enabled cvu trace as below to identify the underlying issue that triggers the patching failure.
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