My Oracle Support Banner

Oracle Database 11.2 Market Driven Support (MDS) - Frequently Asked Questions (FAQ) (Doc ID 2728619.1)

Last updated on JANUARY 09, 2023

Applies to:

Oracle Database - Standard Edition - Version to [Release 11.2]
Oracle Database - Enterprise Edition - Version to [Release 11.2]
Information in this document applies to any platform.


This note pulls together the most important information customers need to know regarding the transition of Oracle Database from Extended Support to Market Driven Support or Sustaining Support.  

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 When Extended Support ends for Database 11g Release 2, what support options are available?
 What is Market Driven Support?
 How does a customer sign up for MDS Support?
 How will Oracle Support know that a customer has been purchased Market Driven Support?
 What type of patches will be created during MDS?
 Are any platforms not supported for MDS?
 Will be certified with new releases of the OS (e.g. new release of AIX, RHEL, etc.) after December 31, 2020?
 What are common reasons why an MDS customer cannot download a patch?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.