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Oracle Database 11.2 Market Driven Support (MDS) - Frequently Asked Questions (FAQ) (Doc ID 2728619.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Database - Personal Edition - Version 11.2.0.1 to 11.2.0.4 [Release 11.2]
Oracle Database - Standard Edition - Version 11.2.0.1 to 11.2.0.4 [Release 11.2]
Oracle Database - Enterprise Edition - Version 11.2.0.1 to 11.2.0.4 [Release 11.2]
Information in this document applies to any platform.

Purpose

This note pulls together the most important information customers need to know regarding the transition of Oracle Database 11.2.0.4 from Extended Support to Market Driven Support or Sustaining Support.  

Questions and Answers

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In this Document
Purpose
Questions and Answers
 When Extended Support ends for Database 11g Release 2, what support options are available?
 What is Market Driven Support?
 How does a customer sign up for MDS Support?
 How will Oracle Support know that a customer has been purchased Market Driven Support?
 What type of patches will be created during MDS?
 Are any platforms not supported for MDS?
 Will 11.2.0.4 be certified with new releases of the OS (e.g. new release of AIX, RHEL, etc.) after December 31, 2020?
 What are common reasons why an MDS customer cannot download a patch?
References

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