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Mammoth Expansion Fails on Step 1 "Preinstall Checks" with "ERROR: Cannot determine installed Base Image version" When ssh Displays a Banner at Login (Doc ID 2734505.1)

Last updated on JULY 20, 2024

Applies to:

Big Data Appliance Integrated Software - Version 4.12.0 and later
Linux x86-64

Symptoms

Mammoth expansion fails on Step 1, "Preinstall Checks", as below:

...
SUCCESS: Mammoth has not yet been installed on the new nodes
INFO: Performing Base Image Version Checks on all nodes
ERROR: Cannot determine installed Base Image version
ERROR: Cannot continue with install #Step 1#
INFO: Time spent in step 1 PreinstallChecks is <SECONDS> seconds.
...

The note, "Adding Node Back into a BDA Cluster with "mammoth -e" Fails with "ERROR: Cannot determine installed Base Image version" (Doc ID 2444603.1)" does not resolve the issue.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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