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Need Help In Assistance Patching Issues (Doc ID 2741873.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 12.2.0.1 and later
Information in this document applies to any platform.

Symptoms

OPatchauto is failing to apply patch xxxxxxxx to the grid home.

 


================systemconfig2021-01-01_07-14-59PM.log=================================


2021-01-01 19:14:59,662 INFO  [1] com.oracle.helper.util.HelperUtility - Oracle Base Home for /grid/app/19.3.0/grid is /grid/app/19.3.0/grid
2021-01-01 19:14:59,689 FINER [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - ENTRY
2021-01-01 19:14:59,698 FINE  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - Configured grid home is specified.
2021-01-01 19:14:59,700 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - crsType: CRS
2021-01-01 19:14:59,787 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - running: true
2021-01-01 19:14:59,854 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - Checking for Exadata. Looking for /opt/oracle.cellos/ORACLE_CELL_OS_IS_SETUP file.
2021-01-01 19:14:59,855 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - This is not an Exadata environment
2021-01-01 19:15:00,687 CONFIG [1] com.oracle.glcm.patch.auto.db.product.driver.crs.AbstractCrsProductDriver - Found local home at /grid/app/19.3.0/grid
2021-01-01 19:15:00,688 CONFIG [1] com.oracle.glcm.patch.auto.db.product.driver.crs.AbstractCrsProductDriver - Found local home at /oracle/app/oracle/product/12.2.0/dbhome_1
2021-01-01 19:15:00,688 FINER [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - ENTRY
2021-01-01 19:15:00,789 FINER [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - ENTRY
2021-01-01 19:15:01,816 FINER [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - RETURN
2021-01-01 19:15:01,817 FINE  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.AbstractCrsProductDriver - CrsHome=/grid/app/19.3.0/grid
2021-01-01 19:15:01,818 FINE  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.AbstractCrsProductDriver - Checking whether Oracle Home "/grid/app/19.3.0/grid" is shared or not.
2021-01-01 19:15:01,821 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - crsType: CRS
2021-01-01 19:15:01,908 INFO  [1] com.oracle.glcm.patch.auto.db.product.driver.crs.CrsProductDriver - running: true
2021-01-01 19:15:01,980 INFO  [53] oracle.dbsysmodel.driver.sdk.util.OsysUtility$ReaderThread - java version "1.8.0_201"
2021-01-01 19:15:01,980 INFO  [53] oracle.dbsysmodel.driver.sdk.util.OsysUtility$ReaderThread - Java(TM) SE Runtime Environment (build 1.8.0_201-b09)
2021-01-01 19:15:01,980 INFO  [53] oracle.dbsysmodel.driver.sdk.util.OsysUtility$ReaderThread - Java HotSpot(TM) 64-Bit Server VM (build 25.201-b09, mixed mode)
2021-01-01 19:15:01,987 INFO  [1] oracle.dbsysmodel.driver.sdk.util.OsysUtility - Error message :::  java version "1.8.0_201"
Java(TM) SE Runtime Environment (build 1.8.0_201-b09)
Java HotSpot(TM) 64-Bit Server VM (build 25.201-b09, mixed mode)

2021-01-01 19:15:01,987 INFO  [1] oracle.dbsysmodel.driver.sdk.util.OsysUtility - Output message :::
2021-01-01 19:15:12,606 WARNING [1] oracle.dbsysmodel.driver.sdk.util.OsysUtility - Failed:
Verifying Shared Storage Accessibility:/grid/app/19.3.0/grid/crs/install ...FAILED (PRVG-0802)

Verification of shared storage accessibility was unsuccessful.
Checks did not pass for the following nodes:
       infdrracdb1
NODE_STATUS::infdrracdb2:SUCC
NODE_STATUS::infdrracdb1:EFAIL
The result of cluvfy command contain EFAIL NODE_STATUS::infdrracdb1:EFAIL
2021-01-01 19:15:12,608 SEVERE [1] com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator - Not able to retrieve system instance details :: Unable to determine if "/grid/app/19.3.0/grid" is a shared oracle home. >>>>>>>>>>>>>>>>>>>>>>>
Failed:
Verifying Shared Storage Accessibility:/grid/app/19.3.0/grid/crs/install ...FAILED (PRVG-0802)

Verification of shared storage accessibility was unsuccessful.
Checks did not pass for the following nodes:
       infdrracdb1
NODE_STATUS::infdrracdb2:SUCC
NODE_STATUS::infdrracdb1:EFAIL
The result of cluvfy command contain EFAIL NODE_STATUS::infdrracdb1:EFAIL

2021-01-01 19:15:12,608 SEVERE [1] com.oracle.glcm.patch.auto.db.integration.model.productsupport.topology.TopologyCreator - Failure reason::java.lang.Exception: The result of cluvfy command contain EFAIL NODE_STATUS::infdrracdb1:EFAIL

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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