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SNMP Services On Exadata Removed In Patch, Errors On Manual Re-installation On Storage Nodes (Doc ID 2750517.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Exadata Storage Server Software - Version 20.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms



SNMP services on Exadata removed in patch, errors on manual re-installation on storage nodes


Manual re-install on compute nodes of the packages net-snmp-5.7.2-48.el7_8.1.x86_64.rpm and net-snmp-agent-libs-5.7.2-48.el7_8.1.x86_64.rpm worked fine and SNMP works after re-configuring as intended.
On the storage servers however, the re-install throws dependency errors:
# rpm -ia net-snmp-5.7.2-48.el7_8.1.x86_64.rpm net-snmp-agent-libs-5.7.2-48.el7_8.1.x86_64.rpm
error: Failed dependencies:
  libmysqlclient.so.18()(64bit) is needed by net-snmp-1:5.7.2-48.el7_8.1.x86_64
  mysql-libs is needed by net-snmp-1:5.7.2-48.el7_8.1.x86_64
  libmysqlclient.so.18()(64bit) is needed by net-snmp-agent-libs-1:5.7.2-48.el7_8.1.x86_64
  libmysqlclient.so.18(libmysqlclient_18)(64bit) is needed by net-snmp-agent-libs-1:5.7.2-48.el7_8.1.x86_64

Please help us to get the SNMP services on the storage nodes working again. This is necessary to monitor Exadata with ASR and EMCC.

Cause

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In this Document
Symptoms
Cause
Solution
References


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