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Agent Not Updated After 12.2 BP12 To 20.3 Upgrade (Doc ID 2757675.1)

Last updated on MARCH 08, 2021

Applies to:

Oracle Audit Vault and Database Firewall - Version 20.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After completing the upgrade on the primary server of a HA pair of Audit vault 12.2. BP 12 servers the agents are sent a signal to upgrade.

The upgrade completed at 13:26.

This agent failed to upgrade and we found this error in the av.agent.log file

[2021-02-05T12:18:07.390-05:00] [agent] [ERROR] [] [] [tid: 31] [ecid: 1730751460:48659:1611326938150:0,0] Maximum retry count reached. Resetting the retry count to: 30
[2021-02-05T13:28:35.969-05:00] [agent] [ERROR] [] [] [tid: 31] [ecid: 1730751460:48659:1611326938150:0,0] Error while executing command (status = 0): [/efs/dist/db-automation/java/java_11.0.8/common/bin/java, -jar, /oracle/audit_vault/avagent/stage/plugins/agent.jar, -d, /oracle/audit_vault/avagent, -w] : null : null
[2021-02-05T13:28:35.973-05:00] [agent] [ERROR] [] [] [tid: 31] [ecid: 1730751460:48659:1611326938150:0,0] Unexpected error occurred in thread Agent Message Listener[[
java.lang.NumberFormatException: For input string: ""
at java.base/java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.base/java.lang.Integer.parseInt(Integer.java:662)
at java.base/java.lang.Integer.(Integer.java:1096)
at oracle.av.platform.common.exception.AuditException.(AuditException.java:126)
at oracle.av.platform.agent.UpdateAgentCommandHandler.processMessage(UpdateAgentCommandHandler.java:220)
at oracle.av.platform.agent.AgentController.processMessage(AgentController.java:646)
at oracle.av.platform.agent.AgentController$MessageListenerThread.run(AgentController.java:3429)
at java.base/java.lang.Thread.run(Thread.java:834)

]]

Changes

 Upgrade from BP12 to avdf 20.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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