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ORA-16664 ORA-01017 DGM-17016: Failed To Retrieve Status For Database <DR Database> (Doc ID 2769024.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 21.1 [Release 12.1 to 20.0]
Information in this document applies to any platform.

Symptoms

DGMGRL> show configuration

Configuration - abc_PRIMARY_dgb

Protection Mode: MaxPerformance
Members:
abc_PRIMARY - Primary database
abc_STANDBY - Physical standby database
Error: ORA-16664: unable to receive the result from a database

Fast-Start Failover: DISABLED

Configuration Status:
ERROR (status updated 16 seconds ago)

 

PRIMARY DRC log:
-----------------

04/12/2021 04:46:48
Site abc_STANDBY returned ORA-16664.
04/12/2021 04:51:48
Site abc_STANDBY returned ORA-16664.

STANDBY drc log:
-----------------

04/12/2021 05:01:25
Connection to database abc_PRIMARY returns ORA-1017.
Please check if database abc_PRIMARY is using a remote password file,
its remote_login_passwordfile is set to SHARED or EXCLUSIVE,
and the SYS or SYSDG password is the same as this database.
Failed to connect to remote database abc_PRIMARY. Error is ORA-01017
Failed to send message to site abc_PRIMARY. Error code is ORA-01017.

Output from DR:
----------------

DGMGRL> show configuration

Configuration - abc_PRIMARY_dgb

Protection Mode: MaxPerformance
Members:
abc_PRIMARY - Primary database
Error: ORA-01017: invalid username/password; logon denied

abc_STANDBY - Physical standby database

Fast-Start Failover: DISABLED

Configuration Status:
ERROR (status updated 0 seconds ago)

Cause

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In this Document
Symptoms
Cause
Solution


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