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Exadata Storage Server kernel panic and not booting properly (Doc ID 2772488.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Oracle Database - Enterprise Edition - Version 19.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.2.11.0.0.200224 version, Exa-STORAGE

// from ilom host console could see kernel panic with following Workqueue and after that cell is not booting properly anymore

Mon Apr 26 23:50:47 2021 | [30946958.349360] Kernel panic - not syncing: softlockup: hung tasks
Mon Apr 26 23:50:47 2021 | [30946958.362592] CPU: 9 PID: 23209 Comm: kworker/9:0 Tainted: G W O L 4.1.12-124.34.1.el7uek.x86_64 #2
Mon Apr 26 23:50:47 2021 | [30946958.380885] Hardware name: Oracle Corporation ORACLE SERVER X7-2L/ASM, MB MECH, X7-2L, BIOS 42060700 11/18/2019
Mon Apr 26 23:50:47 2021 | [30946958.399917] Workqueue: events nvme_remove_dead_ctrl_work [nvme] <<<<<<<<



Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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