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BDA AD Kerberos Clusters with a Kerberos Encryption Type Other than AES256-CTS Fail on Step 1 of Upgrade with "ERROR: Invalid Password"/"kinit: Preauthentication failed while getting initial credentials" (Doc ID 2778804.1)

Last updated on MAY 25, 2021

Applies to:

Big Data Appliance Integrated Software - Version 5.1.0 and later
x86_64

Symptoms

In the images, examples and document that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.


Step 1 of a Mammoth upgrade fails as below on AD Kerberos clusters with a Kerberos encryption type other than AES256-CTS:

1. Upgrade fails on Step 1 with:

WARNING: The password for the Active Directory admin user is missing from the parameters file and is required for the installation.
Enter password:
Enter password again:
ERROR: Invalid Password. Check checkPassword.out for more information.
WARNING: Incorrect password
Do you wish to try again? yes/[no]: y

2. checkPassword.out contains:

kinit: Preauthentication failed while getting initial credentials

Note that bdacheckcluster will fail with the same error as well.

Cause

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In this Document
Symptoms
Cause
Solution
 Solution when Upgrading to BDA 5.2
 Solution when Upgrading to BDA 5.1


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