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ZDLRA Racli Patch Appliance Step 2 Failed at '/opt/oracle.RecoveryAppliance/install/clean_backout.sh' due to timeout (Doc ID 2787808.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Zero Data Loss Recovery Appliance Software - Version 19.2.1.1.1 and later
Information in this document applies to any platform.

Symptoms

This step is timing out when patching  zdlra.

nohup /opt/oracle.RecoveryAppliance/bin/racli patch appliance --step=2 -ignore_incidents &


Created log /opt/oracle.RecoveryAppliance/log/racli_patch_appliance.log
Fri Jun 25 12:46:26 2021: Start: Patch Recovery Appliance - Step [Patch]
Fri Jun 25 12:46:26 2021: Skip: Pre Check [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Pre Patch Release Steps [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Unpack Patches [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Rasys configuration [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Stop ZDLRA Services [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Disable ZDLRA Exports [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Check Active Programs [Already Run]
Fri Jun 25 12:46:26 2021: Skip: Patch OPatch [Already Run]
Fri Jun 25 12:46:26 2021: Skip: CRS start [Already Run]
Fri Jun 25 12:46:26 2021: Start: Installed Patch Check
Odd number of elements in hash assignment at /u01/app/oracle/product/19.0.0.0/dbhome_1/perl/lib/site_perl/5.28.1/RA/Install.pm line 3858.
Timed out: [/usr/bin/expect /opt/oracle.RecoveryAppliance/expect/ssh_run.expect 300 oracle /usr/bin/ssh -o ConnectTimeout=20 -o LogLevel=error -l oracle <host name> '/opt/oracle.RecoveryAppliance/install/clean_backout.sh /u01/app/oracle/product/19.0.0.0/dbhome_1 RDBMS_19.7.0.0.0DBRU_LINUX.X64_200403'] exceeded 300
 at /u01/app/oracle/product/19.0.0.0/dbhome_1/perl/lib/site_perl/5.28.1/RA/Install.pm line 4490.
Failed to Execute CODE(0x500af68): 1024
 at /u01/app/oracle/product/19.0.0.0/dbhome_1/perl/lib/site_perl/5.28.1/RA/Install.pm line 4495.

Cause

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In this Document
Symptoms
Cause
Solution
References


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