19c - Grid Upgrade Fails With Error - CLSRSC-52: failed to get the HAIP address (Doc ID 2798005.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Grid 19c - Upgrade fails with the below errors while running the rootupgrade.sh

While running rootupgrade.sh we might be receiving below error:

[06:38] WAQAR, ATIF (ext) (RC-AE SI RMA AE SH)
2021-07-12 06:32:08: cluster_interconnect interface : net0
2021-07-12 06:32:08: Executing cmd: /sbin/ifconfig net0:1
2021-07-12 06:32:08: Command output:
> ifconfig: status: SIOCGLIFFLAGS: net0:1: no such interface
>End Command output
2021-07-12 06:32:08: Executing cmd: /u01/app/19.0.0.0/grid/bin/clsecho -p has -f clsrsc -m 52
2021-07-12 06:32:08: Executing cmd: /u01/app/19.0.0.0/grid/bin/clsecho -p has -f clsrsc -m 52
2021-07-12 06:32:08: Command output:
> CLSRSC-52: failed to get the HAIP address
>End Command output
2021-07-12 06:32:08: CLSRSC-52: failed to get the HAIP address
2021-07-12 06:32:08: ###### Begin DIE Stack Trace ######
2021-07-12 06:32:08: Package File Line Calling
2021-07-12 06:32:08: --------------- -------------------- ---- ----------
2021-07-12 06:32:08: 1: main rootcrs.pl 357 crsutils::dietrap
2021-07-12 06:32:08: 2: crsupgrade crsupgrade.pm 6725 main::__ANON__
2021-07-12 06:32:08: 3: crsupgrade crsupgrade.pm 2206 crsupgrade::getHAIPNetmask
2021-07-12 06:32:08: 4: crsupgrade crsupgrade.pm 1120 crsupgrade::get_oldconfig_info
2021-07-12 06:32:08: 5: crsupgrade crsupgrade.pm 635 crsupgrade::CRSUpgrade
2021-07-12 06:32:08: 6: main rootcrs.pl 370 crsupgrade::new
2021-07-12 06:32:08: ####### End DIE Stack Trace #######2021-07-12 06:32:08: ROOTCRS_OLDHOMEINFO checkpoint has failed
2021-07-12 06:32:08: ckpt: -ckpt -oraclebase /u01/app/grid -chkckpt -name ROOTCRS_OLDHOMEINFO
2021-07-12 06:32:08: Invoking "/u01/app/19.0.0.0/grid/bin/cluutil -ckpt -oraclebase /u01/app/grid -chkckpt -name ROOTCRS_OLDHOMEINFO"
2021-07-12 06:32:08: trace file=/u01/app/grid/crsdata/xxxxxxx/crsconfig/cluutil4.log

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.