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Step 5, Installing Hadoop Parcel and Upgrading CDH Cluster, of BDA 5.x Upgrade Fails because an Edge Node With Correct Agent Rpms Fails to Heartbeat into the Cluster (Doc ID 2818514.1)

Last updated on APRIL 17, 2023

Applies to:

Big Data Appliance Integrated Software - Version 4.14.0 and later
Linux x86-64


In the images, examples and document that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 


Step 5, Installing Hadoop Parcel and Upgrading CDH Cluster, of BDA 5.x upgrade fails because an edge node with correct agent rpms fails to heartbeat into the cluster.

1. Navigating in Cloudera Manager: Hosts > All Hosts shows the edge node is not heartbeating.

2. Cloudera Manager reports:

Agent Status
This host has been out of contact with the Cloudera Manager Server for too
long. This host is not in contact with the Host Monitor.

3. The cloudera-scm-agent log, /var/log/cloudera-scm-agent/cloudera-scm-agent.log, on the edge node reports no errors.

4. But the cloudera-scm-server log, /var/log/cloudera-scm-server/cloudera-scm-server.log, on the Cloudera Manager host reports:

WARN ActionablesProvider.0:com.cloudera.cmf.service.config.PortNumberParamSpec: Host <EDGENODE_HOSTNAME>.<DOMAIN> missing heartbeat/ephemeral port info, skipping check
MainThread agent ERROR Heartbeating to <HOSTNAME3>.<DOMAIN>:7182 failed.
Traceback (most recent call last):
File "/usr/lib64/cmf/agent/build/env/lib/python2.6/site-packages/cmf-5.16.1-py2.6.egg/cmf/", line 1442, in _send_heartbeat
response = self.requestor.request('heartbeat', heartbeat_data)



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