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CRS upgrade failing as old home information is not available (Doc ID 2818694.1)

Last updated on JANUARY 26, 2022

Applies to:

Oracle Exadata Storage Server Software - Version 18.1.30.0.0 and later
Information in this document applies to any platform.

Symptoms

While doing upgrade from 12.2 to 19C , it was failing on first node as it was not able to retrieve old home information.

OLD home information was not available.

2021-10-17 08:32:49: The 'ROOTCRS_OLDHOMEINFO' does not exist <<---
2021-10-17 08:32:49: Retrieving the value of TZ from file /u01/app/19.3.0.0/grid/crs/install/s_crsconfig_<nodename>_env.txt
2021-10-17 08:32:49: MARK#line: #########################################################################

2021-10-17 08:32:49: MARK#line: #This file can be used to set values for the NLS_LANG and TZ environment

2021-10-17 08:32:49: MARK#line: #variables and to set resource limits for Oracle Clusterware and

2021-10-17 08:32:49: MARK#line: #Database processes.

File_name:: rootcrs_xxxxxxx_2021-10-17_08-32-31AM.log

or

CLSRSC-697: Failed to get the value of environment variable 'TZ' from the environment file

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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