My Oracle Support Banner

Gold Image Creation fails with [FATAL] [INS-35952] The installer has detected that the Oracle Database home software at <ORACLE_HOME> is not complete. (Doc ID 2865330.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Database - Enterprise Edition - Version 19.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Gold Image Creation fails with below error:

$ ./runInstaller -createGoldImage -destinationLocation /test/abc -silent

Launching Oracle Database Setup Wizard...

[FATAL] [INS-35952] The installer has detected that the Oracle Database home software at <SOURCE ORACLE HOME PATH>) is not complete.

CAUSE: Following files are missing:

[<SOURCE ORACLE HOME PATH>/md/property_graph, <SOURCE ORACLE HOME PATH>/md/property_graph/dal, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/groovy, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/groovy/gremlin-opg-rdbms.bat, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/groovy/gremlin-opg-rdbms.sh, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/groovy/log4j2.xml, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/admin-extra.html, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/admin-extra.menu-bottom.html, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/admin-extra.menu-top.html, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/currency.xml, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/elevate.xml, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/lang, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/lang/contractions_ca.txt, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-

======================================================CONT'D==============================================
<SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/facet_pivot.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/facet_queries.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/facet_ranges.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/facets.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/footer.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/head.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/header.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/hit.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/hit_grouped.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/hit_plain.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/join_doc.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/jquery.autocomplete.css, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/jquery.autocomplete.js, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/layout.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/main.css, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/mime_type_lists.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/pagination_bottom.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/pagination_top.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/product_doc.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/query.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/query_form.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/query_group.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/query_spatial.vm, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/README.txt, <SOURCE ORACLE HOME PATH>/md/property_graph/dal/opg-solr-config-lowercase/velocity/results_list.vm, ...]

ACTION: Ensure that the Oracle Database home at (<SOURCE ORACLE HOME PATH>) includes the files listed above.

 This error is usually seen when Folders/Files are manually deleted in an ORACLE_HOME and an attempt is made to create a Gold Image from this ORACLE_HOME.

Changes

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.