My Oracle Support Banner

HALRT-02026: Hot-plug Flash Add-in Card Failure (Doc ID 2869308.1)

Last updated on MAY 16, 2022

Applies to:

Oracle Exadata Storage Server Software - Version 12.2.1.1.0 to 21.2.9.0.0 [Release 12.2 to 21]
Exadata X7-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata X7-8 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Oracle Exadata X7 Storage Servers and X7-8 Database Servers are equipped with hot-plug PCIe cards. Each card has 2 flash disks (FDOMs).

Both flash disks on the same card have "failed" status.

To identify a failed flash disk, use the following command:


CellCLI> LIST PHYSICALDISK WHERE DISKTYPE=flashdisk AND STATUS= failed DETAIL

The output would be like:

 

name: FLASH_5_1
deviceName: /dev/nvme2n1
diskType: FlashDisk
luns:
makeModel: "Oracle Flash Accelerator F640 PCIe Card"
notPresentSince: 2017-07-28T11:51:43-07:00
physicalFirmware: QDV1RD06
physicalInsertTime: 2017-07-12T16:21:29-07:00
physicalSerial: PHLE7061001A6P4BGN-1
physicalSize: 2.910957656800747T
slotNumber: "PCI Slot: 5; FDOM: 1"
status: failed

name: FLASH_5_2
deviceName: /dev/nvme3n1
diskType: FlashDisk
luns:
makeModel: "Oracle Flash Accelerator F640 PCIe Card"
notPresentSince: 2017-07-28T11:51:43-07:00
physicalFirmware: QDV1RD06
physicalInsertTime: 2017-07-12T16:21:29-07:00
physicalSerial: PHLE7061001A6P4BGN-2
physicalSize: 2.910957656800747T
slotNumber: "PCI Slot: 5; FDOM: 2"
status: failed

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.