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ODA: DCS-10001:Internal Error Encountered: Failed To Export BIOS Configuration (Doc ID 2910243.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database Appliance Software - Version 19.14.0.0.0 ODA and later
Information in this document applies to any platform.

Symptoms

The following error occurs when reducing the CPU cores

root@<nodename> ~]# odacli describe-job -i "c2275970-8203-4231-a7b0-7b34113bb80b"

Job details
----------------------------------------------------------------
  ID: c2275970-8203-4231-a7b0-7b34113bb80b
  Description: CPU cores service update
  Status: Failure
  Created: November 16, 2022 2:16:44 AM CST
  Message: DCS-10001:Internal error encountered: Failed to export BIOS configuration.

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
CPU cores service November 16, 2022 2:16:45 AM CST November 16, 2022 2:18:39 AM CST Failure
CPU cores service November 16, 2022 2:16:45 AM CST November 16, 2022 2:18:39 AM CST Failure
CPU cores service November 16, 2022 2:16:45 AM CST November 16, 2022 2:18:39 AM CST Failure                                                                                                                                                                                                                                                                                                                                                      [root@<nodename> log]# odacli list-cpucores

Node Cores Modified Job Status
----- ------ ---------------------------------- ---------------
0 36 November 10, 2022 5:44:28 AM CST CONFIGURED
0 10 November 16, 2022 2:18:39 AM CST FAILED

dcs-agent.log:

2022-11-16 02:16:45,296 DEBUG [CPU cores service : JobId=c2275970-8203-4231-a7b0-7b34113bb80b] [] c.o.d.c.u.CommonsUtils:
run: cmd= '[/usr/sbin/ubiosconfig,
export,
all,
-f,
--expert,
-y,
-x,
/tmp/dcsfiles/cpucoreconfig2022-11-16_02-16-45.02963975.xml]'
2022-11-16 02:18:39,797 DEBUG [Thread-3020] [] c.o.d.c.u.CommonsUtils: Output :
ERROR: Cannot connect to BMC                                                                                        <<<<<<<<<<<<<<<
2022-11-16 02:18:39,798 DEBUG [CPU cores service : JobId=c2275970-8203-4231-a7b0-7b34113bb80b] [] c.o.d.c.u.c.DCSProcessBuilder: Return code: 50
2022-11-16 02:18:39,798 DEBUG [CPU cores service : JobId=c2275970-8203-4231-a7b0-7b34113bb80b] [] c.o.d.c.u.c.CommandExecutor: Return code: 50
2022-11-16 02:18:39,798 ERROR [CPU cores service : JobId=c2275970-8203-4231-a7b0-7b34113bb80b] [] c.o.d.a.u.c.CpuCoreUtils: setCpuCoresPerSocketInBios:Failed to run command
2022-11-16 02:18:39,832 ERROR [CPU cores service : JobId=c2275970-8203-4231-a7b0-7b34113bb80b] [] c.o.d.c.j.JsonRequestProcessor: RPC request invocation failed on request: {"classz":"com.oracle.dcs.agent.rpc.service.core.CpuCoreActions","method":"enableCores","params":[{"type":"java.lang.String","value":"10"}],"revertable":false,"threadId":3975}
! com.oracle.dcs.commons.exception.DcsException: DCS-10001:Internal error encountered: Failed to export BIOS configuration.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

 

Cause

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In this Document
Symptoms
Cause
Solution


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