OAK-10042:Command 'odaadmcli show disk -local' failed to get the OS disk name on ODA X8-2 LITE/HA
(Doc ID 2911409.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Database Appliance Software - Version 19.16.0.0.0 ODA to 19.16.0.0.0 ODA [Release 19]Information in this document applies to any platform.
Symptoms
The following error occurs when creating a db appliance
[root@<nodename>stordiag]# odacli describe-job -i edda0a20-3c86-4270-844e-ae7ac371b2eb
Job details
----------------------------------------------------------------
ID: edda0a20-3c86-4270-844e-ae7ac371b2eb
Description: Provisioning service creation
Status: Failure
Created: December 15, 2022 1:17:53 PM GMT
Message: DCS-10001:Internal error encountered: OAK-10042:Command '/opt/oracle/oak/bin/odaadmcli show disk -local' failed to get the OS disk name. Cause: Mismatch between OS disk metadata in oakMetadata xml file and fishwrap library. Action: Check OAKD process running, then execute command '/opt/oracle/oak/bin/odaadmcli show disk -local' and check if command gets the list of OS disk. If so run cleanup and retry again, otherwise contact Oracle support..
Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
Provisioning service creation December 15, 2022 1:17:54 PM GMT December 15, 2022 1:23:50 PM GMT Failure
Provisioning service creation December 15, 2022 1:17:54 PM GMT December 15, 2022 1:23:50 PM GMT Failure
Setting up Network December 15, 2022 1:17:56 PM GMT December 15, 2022 1:17:56 PM GMT Success
Setting up Vlan December 15, 2022 1:18:15 PM GMT December 15, 2022 1:18:16 PM GMT Success
Setting up Network December 15, 2022 1:18:37 PM GMT December 15, 2022 1:18:37 PM GMT Success
Network update December 15, 2022 1:19:02 PM GMT December 15, 2022 1:19:23 PM GMT Success
Updating network December 15, 2022 1:19:02 PM GMT December 15, 2022 1:19:23 PM GMT Success
Setting up Network December 15, 2022 1:19:02 PM GMT December 15, 2022 1:19:02 PM GMT Success
OS usergroup 'asmdba'creation December 15, 2022 1:19:23 PM GMT December 15, 2022 1:19:23 PM GMT Success
OS usergroup 'asmoper'creation December 15, 2022 1:19:23 PM GMT December 15, 2022 1:19:23 PM GMT Success
OS usergroup 'asmadmin'creation December 15, 2022 1:19:23 PM GMT December 15, 2022 1:19:23 PM GMT Success
OS usergroup 'dba'creation December 15, 2022 1:19:23 PM GMT December 15, 2022 1:19:23 PM GMT Success
OS usergroup 'dbaoper'creation December 15, 2022 1:19:23 PM GMT December 15, 2022 1:19:24 PM GMT Success
OS usergroup 'oinstall'creation December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
OS user 'grid'creation December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
OS user 'oracle'creation December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
Default backup policy creation December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
Backup config metadata persist December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
Grant permission to RHP files December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
Add SYSNAME in Env December 15, 2022 1:19:24 PM GMT December 15, 2022 1:19:24 PM GMT Success
Install oracle-ahf December 15, 2022 1:19:24 PM GMT December 15, 2022 1:20:40 PM GMT Success
Stop DCS Admin December 15, 2022 1:21:10 PM GMT December 15, 2022 1:21:10 PM GMT Success
Generate mTLS certificates December 15, 2022 1:21:10 PM GMT December 15, 2022 1:21:12 PM GMT Success
Exporting Public Keys December 15, 2022 1:21:12 PM GMT December 15, 2022 1:21:13 PM GMT Success
Creating Trust Store December 15, 2022 1:21:13 PM GMT December 15, 2022 1:21:13 PM GMT Success Update config files December 15, 2022 1:21:15 PM GMT December 15, 2022 1:21:15 PM GMT Success
Restart DCS Admin December 15, 2022 1:21:15 PM GMT December 15, 2022 1:21:35 PM GMT Success
Grid home creation December 15, 2022 1:21:35 PM GMT December 15, 2022 1:22:45 PM GMT Success
Creating GI home directories December 15, 2022 1:21:35 PM GMT December 15, 2022 1:21:35 PM GMT Success
Extract GI clone December 15, 2022 1:21:35 PM GMT December 15, 2022 1:22:45 PM GMT Success
Storage discovery December 15, 2022 1:22:45 PM GMT December 15, 2022 1:23:50 PM GMT Failure
Discovering DiskGroup December 15, 2022 1:22:45 PM GMT December 15, 2022 1:23:50 PM GMT Failure
dcs-agent-2022-12-15.0.log:
2022-12-15 13:23:50,075 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
errMsg = OAK-10042:Command '/opt/oracle/oak/bin/odaadmcli show disk -local' failed to get the OS disk name.
2022-12-15 13:23:50,075 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
// *Cause: Mismatch between OS disk metadata in oakMetadata xml file and
2022-12-15 13:23:50,075 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
// fishwrap library.
2022-12-15 13:23:50,076 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
// *Action: Check OAKD process running,
then execute command '/opt/oracle/oak/bin/odaadmcli show disk -local' and check
2022-12-15 13:23:50,076 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
// if command gets the list of OS disk. If so run cleanup and retry
2022-12-15 13:23:50,076 DEBUG [Thread-2536] [] c.o.d.c.u.CommonsUtils: Output :
// again,otherwise contact Oracle support.
The odaadmcli and lspci commands are not showing any output
[root@<nodename> ~]# odaadmcli show ismaster
OAKD is in Slave Mode
[root@<nodename> ~]# odaadmcli show disk -local <<<
[root@<nodename> ~]# lspci | grep -i raid <<<
Based on the BIOS XML file, The customer system has a SATA controller set to default AHCI mode instead of RAID.
# ubiosconfig export all -x /tmp/bios.xml
Wrote backup of BIOS configuration to '/tmp/bios.xml'.
<!-- Configure SATA as -->
<!-- Description: Identify the SATA port is connected to Solid
State Drive or Hard Disk Drive -->
<!-- Possible Values: "AHCI", "RAID" -->
<Configure_SATA_as>AHCI</Configure_SATA_as> <<<<< It should be RAID on X8-2 Lite/HA
Cause
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| Cause |
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| References |