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RMAN using Commvault Failing with ORA-07445 __memmove_ssse3_back after upgraded to 19c (Doc ID 2912324.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Database - Enterprise Edition - Version 19.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

RMAN Backup using  Commvault Failing:
RMAN-03002: failure of backup plus archivelog command at 
RMAN-03009: failure of backup command on ORA_SBT_TAPE_4 channel at 
RMAN-10038: database session for channel ORA_SBT_TAPE_4 terminated unexpectedly

On The Alert.log

Exception [type: SIGSEGV, SI_KERNEL(general_protection)] [ADDR:0x0] [PC:0x7FD7A8ADDA4F, __memmove_ssse3_back()+10207] [flags: 0x0, count: 1]
ORA-07445: exception encountered: core dump [__memmove_ssse3_back()+10207] [SIGSEGV] [ADDR:0x0] [PC:0x7FD7A8ADDA4F] [SI_KERNEL(general_protection)] []

Partial Stack

sbtbackuppp()+3260   call     _Z17CreateOraObject  7F8786435910 000000003
                             20P9OraHandle12eThr  000000000 ? 7F877A5662A0 ?
                             eadPhaseb()          7F8786435B84 ? 000000000 ?
sbtbackup()+218      call     sbtbackuppp()        7F8786435910 000000000
                                                  7F8785AA2358 7F8786CFB180
                                                  000040000 000000F94
skgfqcre()+1035      call     sbtbackup()          7F8786435910 000000000
                                                  7F8785AA2358 7F8786CFB180
                                                  000040000 000000F94
ksfq_cre()+394       call     skgfqcre()           0AFD66C5B 000000002
                                                  7F8785AA2358 7F8785AA2358
                                                  000000000 000000000
ksfqfcrx_cred()+259  call     ksfq_cre()           7FFE10369030 7F8786CFADE8
3                                                  7F878B8B0210 00000000B
                                                  000040000 000000000
ksfqfcrx()+99        call     ksfqfcrx_cred()      7F8786CFBF20 7F878B8B0210
                                                  000000000 000000000 000000200
                                                  000000001

 

 

Changes

 Database upgraded to 19c

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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