ORA-7445 [__INTEL_SSSE3_REP_MEMCPY] - QMXTRXENCLOSENESTEDGROUP when using JDBC (Doc ID 2915957.1)

Last updated on APRIL 17, 2023

Applies to:

Symptoms

On : 19.16.0.0.0 version, Internals Errors (ORA-600 & ORA-7445)

Query using JDBC resulting in errors

While the database was migrated from a 12c database to a 19c database, the same query of an application using JDBC connection resulted in errors.
2022-08-10 14:49:35,588 ERROR [io.undertow.request] (default task-2) UT005023: Exception handling request to /cjde-ws/api/audit/getAuditRecords: org.jboss.resteasy.spi.UnhandledException: javax.persistence.PersistenceException: org.hibernate.exception.JDBCConnectionException: could not extract ResultSet

The 19c database's alert log file:

FDEV01(3):Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
2022-08-10T14:23:08.858851-07:00
Dumping diagnostic data in directory=[cdmp_20220810142308], requested by (instance=1, osid=1502591), summary=[incident=192523].
2022-08-10T14:32:08.285260-07:00
FDEV01(3):Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x14] [PC:0x6EA73FC, __intel_ssse3_rep_memcpy()+9244] [flags: 0x0, count: 1]
Errors in file /oracle/diag/rdbms/fdev/fdev/trace/fdev_ora_1505227.trc (incident=192421) (PDBNAME=FDEV01):
ORA-07445: exception encountered: core dump [__intel_ssse3_rep_memcpy()+9244] [SIGSEGV] [ADDR:0x14] [PC:0x6EA73FC] [Address not mapped to object] []
FDEV01(3):Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.

The trace log file:

Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x14] [PC:0x6EA73FC, __intel_ssse3_rep_memcpy()+9244] [flags: 0x0, count: 1]
DDE: Problem Key 'ORA 7445 [__intel_ssse3_rep_memcpy]' was flood controlled (0x2) (incident: 192539)
ORA-07445: exception encountered: core dump [__intel_ssse3_rep_memcpy()+9244] [SIGSEGV] [ADDR:0x14] [PC:0x6EA73FC] [Address not mapped to object] []
Dumping swap information
Memory (Avail / Total) = 14546.23M / 128652.57M
Swap (Avail / Total) = 16255.25M / 16388.00M
ssexhd: crashing the process...
Shadow_Core_Dump = partial

 

ERROR
-----------------------
ORA -7445

Cause

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