Oda web console cannot display Database Home page. (Doc ID 2948694.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

On ODA 19.12 , web console cannot display Database Home page normally, the browser always show loading icon.

dcs-agent.log show :
2023-04-03 14:32:50,992 INFO [dw-730 - GET /listavailablepatches?null] [] c.o.i.a.IDMAgentAuthorizer: IDMAgentAuthorizer::user:oda-admin:role:list-availablepatches
2023-04-03 14:32:50,994 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.r.ListAvailablePatchesApi: ListAvailablePatchesApi : listAvailablePatches
2023-04-03 14:32:50,994 INFO [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.r.ListAvailablePatchesApi: All available patches in the System
2023-04-03 14:32:50,994 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: ListAvailablePatchesAction : getListOfPatchDir
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: ListAvailablePatchesAction : filterPossiblePatchDir
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: ListAvailablePatchesAction : validatePossiblePatchDir
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: ListAvailablePatchesAction : isValidPatchDir
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: PatchingUtils : validatePatchDirectory
2023-04-03 14:32:50,995 ERROR [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: patchMetadataFile :/opt/oracle/oak/pkgrepos/System/19.12.0.0.0/patchmetadata.xml No such file in the System
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.u.p.BmsPatchingUtils: PatchingUtils : getVersionFromSystemMetadata
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.u.XDKXmlParseHelper: XDK : XDKXmlParseHelper : getNodesByTagName : File Location=/opt/oracle/oak/pkgrepos/System/latest/patchmetadata.xml
2023-04-03 14:32:50,995 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.u.XDKXmlParseHelper: XDK : XDKXmlParseHelper : getDocumentFromXmlFile() : File Location=/opt/oracle/oak/pkgrepos/System/latest/patchmetadata.xml
2023-04-03 14:32:50,996 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.u.XDKXmlParseHelper: XDK : Valid XML : /opt/oracle/oak/pkgrepos/System/latest/patchmetadata.xml
2023-04-03 14:32:50,997 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.u.XDKXmlParseHelper: XDK : Total nodes that matches tagName=PATCHING_METADATA is 1
2023-04-03 14:32:50,997 INFO [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.u.XDKXmlParseHelper: version = 19.12.0.0.0
2023-04-03 14:32:50,997 ERROR [dw-730 - GET /listavailablepatches?null] [] c.o.d.a.r.ListAvailablePatchesApi: Unable to find the available patch information
2023-04-03 14:32:50,997 DEBUG [dw-730 - GET /listavailablepatches?null] [] c.o.d.c.e.DcsExceptionMapper: Got DcsException DcsException{errorHttpCode=NotFound, msg=Resource Available patches information is not found., msgId=10032, causedBy=null}

Cause

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