My Oracle Support Banner

Command 'rootcrs.sh -unlock' Hangs at /bin/rpm -q sles-release (Doc ID 2948904.1)

Last updated on MAY 18, 2023

Applies to:

Oracle Database - Enterprise Edition - Version 19.3.0.0.0 and later
Linux x86-64
Linux x86

Symptoms

NOTE: In the images, examples and document that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent afictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

Customer is relinking Grid Infrastructure (GI) and failed while running '#<GRID_HOME>/crs/install/rootcrs.sh -unlock'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.