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HM agent installation fails with Exception: Error while trying to retrieve text for error ORA-01804 (Doc ID 2991682.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Audit Vault and Database Firewall - Version 20.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

HM agent install fails with following errors

/usr/local/hm# ./hostmonsetup install
Unable to retrieve - 1. Agent User 2. Agent Location 3. Platform Validation 4. HM Install State
Exception occured while creating AVS DB connection. Exception: Error while trying to retrieve text for error ORA-01804
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:/usr/local/hm# ls -ltrh

/usr/local/hm/log# cat av.hmdeployer.log
[2023-09-16 11:06:21,784] [PID: 54294, TName: main] [ERROR] - Exception occured while creating AVS DB connection. Exception: Error while trying to retrieve text for error ORA-01804

[2023-09-16 11:06:21,784] [PID: 54294, TName: main] [ERROR] - Exception Occured: Unable to establish bootstrap connection to AV Server Database using connect string: (DESCRIPTION=(ENABLE=BROKEN)(FAILOVER=on)(R
[2023-09-16 11:06:21,851] [PID: 54300, TName: main] [ERROR] - Exception occured while creating AVS DB connection. Exception: Error while trying to retrieve text for error ORA-01804

[2023-09-16 11:06:21,851] [PID: 54300, TName: main] [ERROR] - Exception Occured: Unable to establish bootstrap connection to AV Server Database using connect string: (DESCRIPTION=(ENABLE=BROKEN)(FAILOVER=on)(R
[2023-09-16 11:06:21,925] [PID: 54304, TName: main] [ERROR] - Exception occured while creating AVS DB connection. Exception: Error while trying to retrieve text for error ORA-01804

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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