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DCS-10001:Internal Error Encountered: Failed To Setup Or Check SSH State (Doc ID 3056374.1)

Last updated on NOVEMBER 15, 2024

Applies to:

Oracle Database Appliance Software - Version 19.22.0.0.0 ODA and later
Information in this document applies to any platform.

Symptoms

Creating a new database home on the ODA failing with below errors


[Setting up SSH for user] - However, sshUserNode: /oda/dcs/ssh-ts/user_oracleexists.It is an inconsistent state
  [Setting up SSH for user] - com.oracle.dcs.commons.exception.DcsTaskFailureException: Failed to run SSH key delete related operations
  [Setting up SSH for user] - Task got exception:
  [Setting up SSH equivalence] - DCS-10001:Internal error encountered: Failed to setup or check SSH state.\\\",\\\"taskName\\\":\\\"Setting up SSH equivalence\\\",\\\"taskDescription\\\":null,\\\"parentTaskId\\\":\\\"TaskLockWrapper_526\\\",\\\"jobId\\\":\\\"b89cefbc-8538-42e9-aa1f-2b93817d734e\\\",\\\"nodeName\\\":\\\"node_0\\\",\\\"tags\\\":[],\\\"reportLevel\\\":\\\"Error\\\"}}],\\\"revertable\\\":true,\\\"threadId\\\":1163,\\\"jsonInfo\\\":{}}\",\"encryptedKey\":null,\"encrypted\":false,\"threadId\":\"1163\"}"
  Error code - DCS-10001
  Cause: An internal error occurred.
  Action: Contact Oracle Support for assistance.
  [b89cefbc-8538-42e9-aa1f-2b93817d734e] - }
  [b89cefbc-8538-42e9-aa1f-2b93817d734e] - DCS-10001:Internal error encountered: Failed to setup or check SSH state.
  Error code - DCS-10001
  Cause: An internal error occurred.
  Action: Contact Oracle Support for assistance.
  Warning Logs
  ============
  [[ SEND-THREAD 65 ]] - [ [ SEND-THREAD 65 ] dcs0-priv:22001] Request failed: Operation: GET Host: dcs0-priv:22001 Path: /joblocks/b89cefbc-8538-42e9-aa1f-2b93817d734e Data: null Status: 404
  [JobReportRecorder_TaskDcsJsonRpcExt_750] - JobResourceInfo doesn't have ResourceClass

 

DCS Agent log had below entries

DEBUG [Tear down SSH key equivalence for root] [] c.o.d.c.u.CommonsUtils: Output :
Host <NODE_NAME> not found in /root/.ssh/known_hosts

 

 SSH was having issue

$ ssh <Node>1
The authenticity of host '<Node>1 (10.xx.x.xxx)' can't be established.
ECDSA key fingerprint is SHA256:41qlZwuwVq9Ck89Fs/HpEoMJmXJGnmBM4De9SzW2I8o.
Are you sure you want to continue connecting (yes/no/[fingerprint])? yes
Failed to add the host to the list of known hosts (/home/oracle/.ssh/known_hosts).  >>
Load key "/home/oracle/.ssh/id_ecdsa": Permission denied
oracle@<Node>1's password:
Activate the web console with: systemctl enable --now cockpit.socket

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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