Shutdown is Cancelled With ORA-1013 After Waiting for an Hour (Doc ID 305666.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 9.2.0.1 to 11.2.0.3 [Release 9.2 to 11.2]
Information in this document applies to any platform.
***Checked for relevance on 08-Jul-2016***


Symptoms

This is applicable only to databases running on 9.2.X and above.

You issued a
  shutdown normal
or
  shutdown transactional
and after waiting for an hour you see

SQL> shutdown
ORA-1013: user requested cancel of current operation



The alert.log shows information like:
 

Fri Mar 14 13:05:42 2003
Shutting down instance: further logons disabled
Shutting down instance (normal)
License high water mark = 2
Fri Mar 14 13:10:50 2003
Active process 23595 user 'ora9203' program 'oracle@jpsun3127 (TNS V1-V3)'
SHUTDOWN: waiting for logins to complete.
Fri Mar 14 14:07:30 2003
SHUTDOWN: Active sessions prevent database close operation

Cause

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