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Instance termination with multiple OS dependent ORA errors due to antivirus software (Doc ID 3071631.1)

Last updated on FEBRUARY 13, 2025

Applies to:

Oracle Database - Enterprise Edition - Version 19.24.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Instance crash due multiple OS dependent ORA errors.

eg:
ORA-01116: error in opening database file 29
ORA-01110: data file 29: '/rdsdbdata/db/CSPPROD_A/datafile/o1_mf_eai_ndx_m9l25q9r_.dbf'
ORA-27041: unable to open file
Linux-x86_64 Error: 1: Operation not permitted

ORA-04030: out of process memory when trying to allocate 112 bytes (,ksm sseg osctx)
ORA-27300: OS system dependent operation:open failed with status: 1
ORA-27301: OS failure message: Operation not permitted
ORA-27302: failure occurred at: sskgm_mga_cr

ORA-00600: internal error code, arguments: [ksm_mga_pseg_cbk_attach:map_null], [], [], [], [], [], [], [], [], [], [], []
ORA-27300: OS system dependent operation:open failed with status: 1
ORA-27301: OS failure message: Operation not permitted
ORA-27302: failure occurred at: sskgm_mga_at

Error category: -2, operation: getpwuid_r, location: usernamid3, OS error: 1

ORA-27041: unable to open file
Linux-x86_64 Error: 1: Operation not permitted

Error category: -2, operation: getpwuid_r, location: usernamid3, OS error: 1
OS error message: Operation not permitted

Oracle Clusterware infrastructure error in ORACLE (OS PID 10330_140542476534784): Error in an OS-dependent function or service

Changes

 Instance migrated to AWS and antivirus software installation

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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