Exachk prompting: Enter password for EXACLI user root to unlock storage server
(Doc ID 3072983.1)
Last updated on FEBRUARY 21, 2025
Applies to:
Oracle Database - Enterprise Edition - Version 19.13.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
- The user is unable to execute the Exacheck report.
- The system prompts for the EXACLI user's password and displays an error message: "You have new mail in /var/mail/root."
- The error stack and diagnostic output suggest an issue with the EXACLI credentials and potential differences in password settings across storage servers.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |